Dog walker and pet sitting in Worthing

Frequently asked questions


What times do your dog walks take place?


We run a service for your dog, so we bend over backwards to accomodate the times that you require. Our usual schedule however includes a walk at 8-9am, two midday slots at 11.30-12.30pm & 1-2pm, and a solo only walk in the evenings between 4-5pm. Home visits are outside these times as required, and dog sitting takes place in the evenings only.


What is the basic procedure for new clients?


It's best if we organise a time and a place to have a quick chat about your dog and what you need. We have a short form we like to fill in which details info about your dog; such as allergies, behaviour, habits, and vital information. Then we know we have a record to reference when we are looking after your dog. You can actually fill this in online here if you think it would be easier!


Are you insured? What's covered in your insurance?


We are fully insured by Cliverton which covers pretty much all the bases. If your dog causes any harm or damage to a person or their property, then you're covered! If harm comes to your dog regardless of fault, you're covered (including the vet bill)! If your keys go missing while in our care, you're covered! For a full list, you can contact us to request to see the insurance documents.


What happens if my dog gets hurt or needs veterinary help in your care?


In the very rare scenario that something does happen to injure your dog in our care, you can rest assured that they will be taken straight to a vet surgery. Our insurance covers us for this situation and can pay for the vet bills!


How long are you willing to stay at my house when you dog sit?


As long as our schedule allows it, we can dog sit for as long as you require! Please get in touch to discuss arrangements.


Where do your dog walks take place?


Currently we walk wherever is suitable, safe and local. This includes the South Downs, a few large enclosed parks, the beach and Highdown to name a few. However we are working hard to secure exclusive access to large enclosed spaces to ensure your dog cannot get lost or come to harm. We hope this will very soon be a real advantage to using our services over others!


I'm rather fond of my dog; how safe will he/she be in your care?


We're fond of them too! Playgroup™ knows that dogs may have fights or get spooked. However, we also believe that it's totally possible to eliminate any risk of loosing or injuring a dog through simple responsible measures that many don't implement. Please follow this link to learn more about our procedures and policies concerning animal safety and welfare.


Do you walk puppies?


We love walking puppies! Getting them out early allows them to socialise, get used to housebreaking and going out for walks. Our puppy walks are solo or group walks and up to 60 minutes long. We can only take out puppies who have had their jabs and will require to see the certificate presented to you by your veterinarian.


Do I have to give you my house keys? That seems a bit frightening...


If you would like your dog walked while you're at work, or for us to visit while you're not home, then we'll need some kind of access to collect your dog. This usually comes in the form of a spare key. There is absolutely no need to be worried about giving us a key, we're CRB/DBS checked individuals and fully insured should a key go missing in our care.


And who are you exactly and why should I let you look after my dog?


The owner is called Tom and he's many things, including: DBS/CRB checked, fully insured, an animal lover, an experienced dog owner, self educated in dog behaviour and nutrition, a perfectionist, Batchelor of Arts, small business owner. Doesn't like spiders much.


I like my carpet the colour it is. Will you clean my dog before bringing him/her home?


Yes, we also like your carpet and will rub down your dog if they get wet and muddy playing in puddles.


So I have this puppy... it's cute and everything, but it won't stop using the house as a toilet. Can you help?


Legend has it that Tom managed to fully housebreak his own dog in 7 days. Advice and hands on help is available for any matter concerning socialising, housebreaking and teaching your puppy


What kind of philosophy do you have when it comes to looking after dogs?


We're really glad you asked that question.
Tom's philosophy comes from an understanding that dogs should be allowed to be exactly what they were intended to be. This means that you don't project your human expectations on to them, you feed them good ingredients to make them thrive and you appreciate the limits of their understanding. Tom believes in positive reinforcement and that a dog should behave as expected out of choice and not out of fear.


What areas do you cover?


Our dog walking and home visits are currently based in Worthing, Ferring, Goring, Broadwater, High Salvington and our dog sitting covers West Sussex.


My dog can be a little unpredictable around other dogs or people. Does that make him/her not suitable for a Playgroup?


Not in the slightest! This is one of the main reasons we offer solo dog walks, so that they can get their excercise without any cause for concern. They will be treated with the caution they require to ensure no harm is caused to themselves or any other dog. Solo walks do NOT cost extra unlike other dog walking services!


My dog is terribly behaved, it hates people and other dogs and thinks it owns the house. Can you help with training?


Currently our training applies only to puppies and is only in the form of practical lessons and advice to help you with the basics such as socialising, teaching commands, housebreaking and any questions you may have. For extreme behavioural problems with an adult dog, please refer to a professional behaviourist.


Do i need to provide anything when you walk or care for my dog?


No! We have everything we will need, unless your dog has their own coat which I'm sure they would prefer over our own. If your own leads are more suitable and you will allow us to use them that would also be an option.

Most asked questions


What is the basic procedure for new clients?


It's best if we organise a time and a place to have a quick chat about your dog and what you need. We have a short form we like to fill in which details info about your dog; such as allergies, behaviour, habits, and vital information. Then we know we have a record to reference when we are looking after your dog. You can actually fill this in online here if you think it would be easier!


I'm rather fond of my dog; how safe will he/she be in your care?


We're fond of them too! Playgroup™ knows that dogs may have fights or get spooked. However, we also believe that it's totally possible to eliminate any risk of loosing or injuring a dog through simple responsible measures that many don't implement. Please follow This link to learn more about our procedures and policies concerning animal safety and welfare.


Are you insured? What's covered in your insurance?


We are fully insured by Cliverton which covers pretty much all the bases. If a dog causes any harm or damage to a person or their property, then you're covered! If harm comes to your dog regardless of fault, you're covered (including the the vet bill)! If your keys go missing while in our care, you're covered! For a full list, you can contact us to request to see the insurance documents.


What areas do you cover?


Our dog walking and home visits are currently based in Worthing and our dog sitting covers West Sussex.


Where do your dog walks take place?


Currently we walk wherever is suitable, safe and local. This includes the South Downs, a few large enclosed parks, the beach and Highdown to name a few. However we are working hard to secure exclusive access to large enclosed spaces to ensure your dog cannot get lost or come to harm. We hope this will very soon be a real advantage to using our services over others!


And who are you exactly and why should I let you look after my dog?


The owner is called Tom, and he's many things, including: DBS/CRB checked, fully insured, an animal lover, an experienced dog owner, self educated in dog behaviour and nutrition, a perfectionist, Batchelor of Arts. Doesn't like spiders much.


What happens if my dog gets hurt or needs veterinary help in your care?


In the very rare scenario that something does happen to injure your dog in our care, you can rest assured that they will be taken straight to a vet surgery. Our insurance covers us for this situation and can pay for the vet bills!


Do I have to give you my house keys? That seems a bit frightening...


If you would like your dog walked while you're at work, or for us to visit while you're not home, then we'll need some kind of access to collect your dog. This usually comes in the form of a spare key.
There is absolutely no need to be worried about giving us a key, we're CRB/DBS checked individuals and fully insured should a key go missing in our care.


My dog is terribly behaved, it hates people and other dogs and thinks it owns the house. Can you help with training?


Currently our training applies only to puppies and is only in the form of practical lessons and advice to help you with the basics such as socialising, teaching commands, housebreaking and any questions you may have. For extreme behavioural problems with an adult dog, please refer to a professional behaviourist.